American Customer Satisfaction ETF
Key Statistics
Historical Performance
Total return including reinvested distributions, from adjusted closing prices.
Price History
Price history is being compiled for this fund.
Top Holdings
Top 25 holdings as of Mar 31, 2026 · source: SEC N-PORT. Full holdings & prospectus →
About ACSI
TheFund uses a “passive management” (or indexing) approach to track the performance, before fees and expenses, of theIndex. The Index is based on a proprietary methodology created and maintained by CSat Investment Advisory, L.P. (“CSat”),the Fund’s index provider and the investment adviser for the Predecessor Fund (defined below), in partnership with the AmericanCustomer Satisfaction Index, LLC, an affiliate of CSat and owner/publisher of the leading national cross-industry measure of customersatisfaction (the “Customer Satisfaction Data”). Calculation of the Customer Satisfaction Data incorporates surveysof more than 100,000 household customers each year to identify trends in customer satisfaction and provide benchmarking insightsfor companies, industry trade associations, and government agencies. AmericanCustomer Satisfaction Investable Index TheIndex uses an objective, rules-based methodology to measure the performance of U.S.-listed companies whose customers have beensurveyed and who have been assigned a customer satisfaction score as part of the Customer Satisfaction Data (collectively, “ACSICompanies”). Constructionof the Index begins with over 400 ACSI Companies across 46 industries and 10 economic sectors. The initial universe is then screenedto eliminate companies whose stock is not principally listed on a U.S. exchange, whose market capitalization is less than $1 billion,or for which the Customer Satisfaction Data is statistically insignificant. The Index is comprised of ACSI Companies in the 25industries (as classified by the Customer Satisfaction Data) with the highest customer retention. Generally, the company(ies)with the highest ACSI Score (described below) in each such industry will be included in the Index and one to three ACSI Companiesfrom each such industry are included in the Index based on the number of ACSI Companies in a given industry and the ACSI Scoreranking (the “Index Companies”). Each Index Company exhibits high customer satisfaction characteristics as reflectedin the ACSI Score rankings. The Index will generally be comprised of 25 to 35 companies at the time of each rebalance of the Index. Acompany’s ACSI Score is calculated by utilizing a proprietary model to evaluate customers’ Customer Satisfaction Databased on questions that measure the following facets of satisfaction with a product or service: Customer Expectations Customer expectations is a measure of the customer’s anticipation of the quality of a company’s products or services. Expectations represent both prior consumption experience, which includes some nonexperiential information like advertising and word-of-mouth, and a forecast of the company’s ability to deliver quality in the future. Perceived Quality Perceived quality is a measure of the customer’s evaluation via recent consumption experience of the quality of a company’s products or services. Quality is measured in terms of both customization, which is the degree to which a product or service meets the customer’s individual needs, and reliability, which is the frequency with which things go wrong with the product or service. Perceived Value Perceived value is a measure of quality relative to price paid. Although price (value for money) is often very important to the customer’s first purchase, it usually has a somewhat smaller impact on satisfaction for repeat purchases. Atthe time of each rebalance of the Index, the Index is sector-weighted to reflect the overall U.S. large cap market, industry-weightedbased on the highest ACSI Score of any Index Company within an industry, and equal-weighted within each industry, subject to theconstraints described below. SectorWeighting. At the time of each rebalance of the Index, the Index weight is allocated to each economic sector based on theaggregate number of the Index Companies in each sector relative to that of each other sector, provided that such weights willbe adjusted upward or downward if necessary to better reflect the weight of such sector in the overall U.S. large cap market.Unallocated Index weight resulting from such downward adjustments is re-allocated first equally to sectors requiring an upwardweight adjustment and then equally to all sectors to the extent they stay within the Index’s constraints. IndustryWeighting. At the time of each rebalance of the Index, within each economic sector, the Index weight is allocated to eachindustry based on the highest ACSI Score of any Index Company within such industry relative to the highest ACSI Score for companiesin each other industry within such sector. SecurityWeighting. At the time of each rebalance of the Index, Index Companies within an industry are equally weighted, subject toa maximum of 12% for any individual Index Company. TheIndex is rebalanced and reconstituted on a quarterly basis after market close on the 10th trading day of each January, April,July, and October. The data used to compute each ACSI Company’s score is updated based on the Customer Satisfaction Dataon a rolling basis, no less often than quarterly, with new data replacing earlier data collected in the same period of the previousyear. TheIndex was created by CSat in 2016 in anticipation of the commencement of operations of the Predecessor Fund. CSat is not affiliatedwith the Adviser. TheFund’s Investment Strategy TheFund will generally use a “replication” strategy to achieve its investment objective, meaning it generally will investin all of the component securities of the Index. However, the Fund may use a “representative sampling” strategy, meaningit may invest in a sample of the securities in the Index whose risk, return and other characteristics closely resemble the risk,return and other characteristics of the Index as a whole, when the Adviser believes it is in the best interests of the Fund (e.g.,when replicating the Index involves practical difficulties or substantial costs, an Index constituent becomes temporarily illiquid,unavailable, or less liquid, or as a result of legal restrictions or limitations that apply to the Fund but not to the Index). Undernormal circumstances, at least 80% of the Fund’s net assets, plus borrowings for investment purposes, will be invested insecurities of Index Companies (as defined herein) that exhibit high customer satisfaction characteristics and are tied economicallyto the United States. Such policy has been adopted as a non-fundamental investment policy and may be changed without shareholderapproval upon approval by the Board of Trustees (the “Board”) of Tidal Trust I (the “Trust”) and 60 days’written notice to shareholders. TheFund may invest in securities or other investments not included in the Index (such as other exchange-traded funds (“ETFs”)),but which the Adviser believes will help the Fund track the Index. For example, the Fund may invest in securities that are notcomponents of the Index to reflect various corporate actions and other changes to the Index (such as reconstitutions, additions,and deletions). Tothe extent the Index concentrates (i.e., holds more than 25% of its total assets) in the securities of a particular industry orgroup of related industries, the Fund will concentrate its investments to approximately the same extent as the Index.
ACSI News
- (ACSI) Price Dynamics and Execution-Aware Positioning
- ACSI Partners With CDC to Strengthen the Federal Grant Experience
- Subscription TV Hits Record High While Video Streaming and Sports Betting Slip Despite Product Improvements, ACSI Data Show
- Why (ACSI) Price Action Is Critical for Tactical Trading
- The American Customer Satisfaction Index (ACSI): Quarter 2, 2026 Economic Alarm Bells are Blasting — Is Anybody Listening
- Understanding Momentum Shifts in (ACSI)
- Avoiding Lag: Real-Time Signals in (ACSI) Movement
- Toyota Takes Auto Industry Lead as Luxury Brands Lose Their Satisfaction Edge Over Mass Market, ACSI Data Shows
- Avoiding Lag: Real-Time Signals in (ACSI) Movement
- Chick-fil-A's reign is over. See the new top fast food chain
- Chick-fil-A's reign is over. See the new top fast food chain
- Discipline and Rules-Based Execution in ACSI Response
Data for ACSI is aggregated from third-party providers (Tiingo, Nasdaq, Finnhub) and SEC filings, may be delayed at least 20 minutes, and may be incomplete or contain errors. Nothing here is investment advice. Verify with the official prospectus before investing.